Terms and conditions (AGB)
Last updated:
These terms apply to all bookings of Stilea retreats. Please read them before you book.
1 Contract partner
Stilea is a brand of KI Beratung Fankhauser. Your contract partner for all bookings is:
KI Beratung FankhauserDaniel Fankhauser, owner
Riburgerstrasse 32
4313 Möhlin
Switzerland
[email protected]
KI Beratung Fankhauser is a sole proprietorship (Einzelunternehmen). We run the retreats together with a partner yoga teacher. Your contract is with KI Beratung Fankhauser.
In these terms, “we” and “us” mean KI Beratung Fankhauser, and “you” means the guest.
2 The retreat
The retreat currently open for booking:
- Retreat
- Women’s Alpine Reset
- Place
- Bürgenstock Resort, Lake Lucerne
- Dates
- 28–29 November 2026
- Guests
- Women only, up to 20 guests. The retreat takes place with at least 9 guests (see section 5).
The programme and the services included in the price are described on stilea.ch at the time of your booking.
3 Prices
All prices are per person in Swiss francs (CHF). All rooms are in The Heritage, the Belle Époque part of the Bürgenstock Hotel & Alpine Spa. A shared twin room has two separate beds and is shared by two guests.
| Room | Early Bird | Regular |
|---|---|---|
| The Heritage, shared twin room (base ticket) | CHF 1’990 | CHF 2’400 |
| The Heritage, single room | CHF 2’890 | CHF 3’300 |
Early Bird. The Early Bird price is CHF 410 lower on every room. It applies to bookings paid in full online until and including 25 October 2026, 23:59 Swiss time. Reservations with a deposit always pay the regular price.
Friends price. Two guests who book a shared twin room together, in one booking for two, and pay in full online get the Early Bird price for both places, also after 25 October 2026. With a deposit the regular price applies.
Lake view. At checkout you can add a lake view, a Heritage room facing Lake Lucerne instead of the Alpine foothills. It costs CHF 350 per room on top of the ticket price: CHF 350 in a single room, and CHF 175 per person in a shared twin room. The price is the same before and after the Early Bird and with a deposit.
No VAT. We are not registered for VAT. The prices are final, and no VAT is charged.
4 Booking, payment and confirmation
You book online at stilea.ch. You pay online via Stripe, by card, Apple Pay, Klarna or another method shown at checkout. You can choose:
- Pay in full: you pay the full ticket price online.
- Reserve with a deposit: you pay a deposit of CHF 500 online. The balance follows by invoice. It is payable within 14 days of your booking, and at the latest 5 days before the retreat.
From 14 days before the retreat, only full payment is possible (for this retreat: from 14 November 2026).
Booking for two. You can book both places of a shared twin room for yourself and a friend. You give us her name and email address, and all amounts, including the deposit, apply per place. You are responsible for the payment of both places. These terms apply to both guests, and we send each of you the information about the retreat.
If the balance has not been paid 5 days before the retreat, the reservation is cancelled and the cancellation terms in section 6 apply.
Holding a ticket. While enough tickets are available, you can hold a ticket for 48 hours, free of charge and without obligation, once you have confirmed your mobile number by SMS. We send you the details with your booking link and remind you by email before the hold ends. Holding a ticket is neither a reservation nor a booking: it costs nothing, you have no obligation to book, and if you do not book, you do not need to do anything. The hold simply ends.
The contract is concluded when we have received your payment (deposit or full payment) and have confirmed your booking by email.
5 Minimum number of guests
The retreat takes place with at least 9 guests. If fewer than 9 guests have booked by 13 November 2026, we cancel the retreat and refund all payments in full within 14 days. There are no further claims, for example for travel costs.
6 Cancellation by you
You can cancel your booking by email to [email protected]. The date on which we receive your email counts. Days are counted back from the first day of the retreat.
- 30 days or more before the start (for this retreat: until and including 29 October 2026): we refund all payments minus a processing fee of CHF 250.
- 29 to 15 days before the start (30 October to 13 November 2026): the fee is 50% of the ticket price.
- 14 days or less before the start (from 14 November 2026), or if you do not come (no-show): the fee is 100% of the ticket price. There is no refund.
We offset the fees against the payments you have made. If a fee is higher than your payments, you owe us the difference. With a booking for two, the fees apply to each place that is cancelled. If only one of you cancels, the other place stays booked at its price.
Passing on your place. You can pass your place to another woman at any time, free of charge. Tell us her name by email. The conditions for participation in section 8 apply to her as well.
We recommend that you take out cancellation and travel insurance.
7 Cancellation or changes by us
If we have to cancel the retreat for reasons other than the minimum number of guests, we refund all payments you have made in full. Such reasons are, for example, force majeure, official measures or the illness of a teacher when no equivalent replacement is available. The same applies if we have to change the retreat for such reasons and you do not accept the change. There are no further claims.
We may adapt the programme for weather or safety reasons, for example by holding yoga and the ceremony indoors or by choosing a different hiking route. We may replace a teacher or host with a person of equal qualification. These adaptations do not entitle you to a price reduction.
8 Participation and health
The retreats are for adult women (18 and over).
Taking part in yoga, breathwork, the cacao ceremony and the hike is voluntary and at your own responsibility. Our offers are not medical or therapeutic treatment.
Please tell us before the retreat if you are pregnant, have a health condition or if anything else is relevant, for example if you should avoid cacao or intensive breathing.
The house rules of the hotel apply.
9 Photos and personal data
On Sunday, a photographer takes pictures at the retreat, including a group photo. We use photos in which you can be recognised on Stilea’s website or social media only with your consent. You can object at any time.
How we handle your personal data is explained in our privacy policy.
10 Liability and insurance
We are liable for the careful selection and organisation of the services. Liability for slight negligence is excluded as far as the law permits.
For services of third parties, such as the hotel, the spa, the boat and the funicular, their own terms apply. We are not liable for lost items.
Personal insurance (accident, liability and cancellation insurance) is your responsibility.
11 Package travel law
Where the Swiss Federal Act on Package Travel applies, its mandatory provisions take precedence over these terms.
12 Applicable law and jurisdiction
Swiss law applies. The place of jurisdiction is Möhlin (Switzerland), subject to mandatory places of jurisdiction for consumers.